Last Updated: October 29, 2024
Sip & Chug Coffee is committed to protecting your personal information and ensuring compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the Philippine Cybercrime Prevention Act of 2012 (RA 10175). By using our website, you consent to the terms outlined below.
1. Collection of Information
We collect personal information from you when you register, place an order, subscribe to our newsletter, or interact with our website. This information may include your name, email address, phone number, delivery address, payment details, and browsing behavior.
2. Use of Information
We use your information to:
- Process orders and deliver products.
- Improve customer experience.
- Send promotional offers, updates, and marketing materials if you have opted in.
- Ensure security and protect against fraud.
3. Data Protection
Sip & Chug Coffee implements reasonable and appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.
4. Sharing of Information
Your personal information will only be shared with trusted third-party partners essential for processing orders (e.g., payment processors, and delivery services). We will never sell your information to third parties.
5. User Rights
Under the Philippine Data Privacy Act, you have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate information.
- Withdraw your consent to data processing.
- Request deletion of your data.
Please contact us at help@sipandchugcoffee.com for any privacy-related requests or send us a message on our Facebook page.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. By using our website, you consent to our use of cookies.
7. Updates to the Privacy Policy
We reserve the right to update this Privacy Policy as necessary to comply with Philippine laws or improve our services. We will notify you of any significant changes via email or website notices.
Terms & Conditions
1. Acceptance of Terms
By accessing and using the Sip & Chug Coffee website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please refrain from using our website.
2. Use of Website
- You may use our website for lawful purposes only and in compliance with all relevant Philippine laws and regulations.
- You agree not to misuse our site, including but not limited to, unauthorized access to our systems, introduction of malicious software, or data theft.
3. Orders and Payments
- All orders are subject to acceptance and availability.
- Prices and product availability may change without notice.
- By placing an order, you confirm that the information provided is accurate and complete. Payments will be processed via secure third-party payment gateways.
4. Shipping and Delivery
- Shipping fees and estimated delivery times are calculated at checkout.
- Sip & Chug Coffee is not responsible for delays caused by external factors like customs or courier issues.
5. Returns and Refunds
- Due to the perishable nature of our products, including cold brew coffee, Sip & Chug Coffee does not accept returns on these items. Refunds may be considered on a case-by-case basis and are subject to our approval following an investigation into the handling and storage of the product by the customer. Please contact our support team for assistance with refund inquiries.
- Refunds will be processed through the original payment method or whichever is more convenient and faster as decided by the management of Sip & Chug Coffee.
6. Intellectual Property
- All content on this site, including images, graphics, and text, is owned by Sip & Chug Coffee and is protected under intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
7. Limitation of Liability
- Sip & Chug Coffee is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our site, products, or services, to the extent permitted by Philippine law.
8. Governing Law
These Terms & Conditions are governed by Philippine laws. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the Philippine courts.
For further questions, please contact us at inquiry@sipandchugcoffee.com.
Acknowledgment: By using our website, you acknowledge that you have read, understood, and agreed to our Privacy Policy and Terms & Conditions.